PODCASTS

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The Customer Success Podcast

The Customer Success Podcast aims to uncover the stories, perspectives, and best practices around the leading Customer Success programs. Hosted by Allison Pickens(Chief Customer Officer at Gainsight), she shares those stories alongside an all-star roster of special guests.

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Gain Grow Retain
Podcast

The Customer Success Podcast aims to uncover the stories, perspectives, and best practices around the leading Customer Success programs. Hosted by Allison Pickens(Chief Customer Officer at Gainsight), she shares those stories alongside an all-star roster of special guests.

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Strikedeck
Radio

Strikedeck Radio is a podcast interview series that covers the intricacies of Customer Success. Our host, Kristen Hayer, is the Founder & CEO of The Success League. Various CS leaders and influencers will stop by Strikedeck HQ to chat about their experiences, best practices, the state of the profession, and much more.

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The Jasons Take On

The Jasons Take On... is a customer success collaboration and podcast that advances the thinking and practices of customer success professionals. Unplugged Conversations on Key Customer Success Topics with Two Leading Jasons. Jason Whitehead (US) and Jason Noble (UK).

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Churn.Fm

CHURN.FM is the podcast for subscription economy pros. Every Wednesday we hear how the world’s fastest growing companies are tackling churn and using retention & engagement to fuel their growth.

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The Unwritten Playbook

The Unwritten Playbook is a podcast focused on showcasing new ways of thinking and breaking away from how things have always been done. We will explore topics ranging from marketing, sales, customer success, operations but also personal development, career development and leadership themes. 

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Human Duct Tape Show

Listen to leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney’s New York, and Adobe among others. They will fearlessly share with you what works...and what doesn’t work as we debunk this role, why it’s not about ”Kumbaya", but rather how the Chief Customer Officer is acting as the human duct tape of the organization.

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Women in Customer Success Podcast

Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. 

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NPS I Love You

This weekly podcast is all about awesome people, ideas, and stories, all with a Customer Success twist. On NPS I Love You, host Ben Winn talks to everyone from artists to scientists, CEOs to CSMs, and everyone in between to give you powerful insights that will help you in your career and in life.

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Customer Success Strategy Podcast

Listen in each week as Nils Vinje helps CEOs, COOs, Chief Revenue Officers, VPs, Directors, and Individuals just like you, improve the customer strategy of their businesses so that they can grow their customer revenue.

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The Customer Success Channel

The Customer Success Channel Podcast is dedicated to all things Customer Success. Our host Anika Zubair, discusses Customer Success with SaaS entrepreneurs in the global start-up scene. We dive into important and relevant topics to help spread knowledge and answer questions about customer success, engagement, support, experience and more. 

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Helping Sells Radio

Helping Sells Radio is an enterprise software podcast for people who want to help customers achieve outcomes with software. We talk to technology professionals who work all over the customer journey, from marketing and sales to customer success and professional services, to unpack innovative ways people are taking a helpful approach with customers. 

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Customer Success Leader

Customer Success Leader by Flatfile is your top resource for data optimization and customer onboarding efficiency. When you subscribe to this show, you'll get access to expert conversations and insider strategies. You'll learn from the successes and struggles of thought leaders in the industry, equipping you to make improvements today.

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Customer Uplift

Each week we have a quickfire chat with a different customer success professional, diving into how they got started, their game-changing processes, tips, tricks, and favourite resources.